Don't use Facebook for company support forums


I see this with a couple of tools, but most recently the one that annoys me is framer the designing and prototyping tool. They have recently released a beta of framer.x which is a complete rebuild and allows designing and prototyping with React components (using TypeScript at the moment, but ES6 support is coming).

For some ridiculous reason they use Facebook as their support and community forum. A task that Facebook is hopeless for. Here are my main reasons:

There are other tools out there that are better suited to professional support of products.

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